Skip to content
Roadvault Transport

Motorway safety

Broken down on the M1 junctions 24–28?

Breaking down on the M1 is frightening, and the most important thing is getting yourself safe. This page covers what to do first, then how we can help around the Nottingham junctions from Kegworth (J24) up to the A38 at J28.

Junctions

  • J24 Kegworth
  • J25 Sandiacre (A52)
  • J26 Nuthall (A610)
  • J27 Hucknall (A608)
  • J28 Alfreton (A38)
  • Trowell services

Main roads

  • M1
  • A52
  • A610
  • A608
  • A453

Stay safe

What to do, step by step

  • 01

    First: get safe

    If you can, leave at the next junction or pull into an emergency area or services. If you're stopped on the hard shoulder, get out on the left, move up the bank behind the barrier and call from there. If you're stuck in a live lane and can't get out safely, keep your seatbelt on, hazard lights on, and call 999.

  • 02

    Smart motorway stretches

    Parts of the M1 around Nottingham have no permanent hard shoulder. Look for orange emergency areas marked with blue SOS signs. National Highways traffic officers patrol these stretches, and they may arrange removal themselves if it isn't safe to wait.

  • 03

    Where we can help

    Once you're off the live motorway at a junction, slip road, services or nearby road, we can get to you, jump or replace a battery, or recover the vehicle. Call and tell us exactly where you are. We'll tell you honestly and straight away whether we can safely reach you there.

If you or anyone else is in danger, or you’re stuck in a live lane, call 999 now. Recovery can wait.

Prices

Same clear prices, wherever you are

Recovery is priced by the mile, from where we collect your vehicle to where we drop it off. Estimate your journey →

Daytime

8am to 8pm, every day except bank holidays

£85 call-out + £2.50 a mile

The first 5 miles are included in the call-out

Miles are counted from where we collect your vehicle to where we drop it off. The call-out also covers us reaching you anywhere within 10 miles of our NG5 base.

Nights & bank holidays

8pm to 8am, plus all day on bank holidays

£135 call-out + £2.50 a mile

The first 5 miles are included in the call-out

Miles are counted from where we collect your vehicle to where we drop it off. The call-out also covers us reaching you anywhere within 10 miles of our NG5 base.

Example: a 20-mile recovery within our area costs £122.50 in the day or £172.50 at night, in total.

Questions

Motorway breakdowns

Should I call you or 999 if I break down on the motorway?

If you're in a live lane, or anyone is in danger, call 999 first. Once you're somewhere safe (behind the barrier, at services or off the motorway), call us and we'll sort out the recovery.

Who are National Highways, and when would I call them?

National Highways runs England's motorways. If you've broken down and aren't in immediate danger, you can call them on 0300 123 5000 and they'll help keep you safe while you wait.

Day & night call-outs · Nottingham

Safe and need recovering?

Tell us what's happened and where you are. We'll give you a price and an honest arrival time before we set off.

Find me

Send us your location

What do you need? (optional)

We use it once to write your message with a map pin. Nothing is stored or tracked.

or tell us where you are
Or call 07784 540841

On a motorway or fast road? Get out on the side away from traffic, wait behind the barrier, and call 999 if anyone is in danger.