Accident recovery · Nottingham

Accident recovery in Nottingham

Had a bump, or worse? Once everyone's safe, we'll load the damaged car carefully and take it home, to your garage or to the bodyshop your insurer names, at a price you agree before we set off.

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Call us when

It isn't safe or legal to drive after a collision
A wheel, the lights or the steering are damaged
Fluids are leaking, or warning lights have come on
It needs to go to a bodyshop your insurer has named
It's been left somewhere after an accident and needs moving

What happens

What you can expect

01
Everyone safe first
If anyone's hurt or the road is blocked, call 999 before anything else. If the police are at the scene, follow their instructions; they sometimes arrange removal themselves.
02
Agree the price
Tell us where the car is, what's damaged and where it needs to go. We confirm the total by text or WhatsApp before we set off, including the published extra for damaged vehicles.
03
Loaded with care
Damaged cars often have a locked wheel or loose panels. We use recovery skates and a winch where needed, and secure anything loose for the journey.
04
Delivered where you need it
Home, your own garage, or the bodyshop or repairer your insurer tells you to use. Keep the receipt: you may be able to claim it back.

Price

Recovery prices

Daytime

8am to 8pm, every day except bank holidays

£85 call-out + £2.50 a mile

The first 5 miles are included in the call-out

Miles are counted from where we collect your vehicle to where we drop it off. The call-out also covers us reaching you anywhere within 10 miles of our NG5 base.

Nights & bank holidays

8pm to 8am, plus all day on bank holidays

£135 call-out + £2.50 a mile

The first 5 miles are included in the call-out

Miles are counted from where we collect your vehicle to where we drop it off. The call-out also covers us reaching you anywhere within 10 miles of our NG5 base.

Example: a 20-mile recovery within our area costs £122.50 in the day or £172.50 at night, in total.

Estimate your price

Only if needed, and we’ll always ask first

Recovery skates, one or two wheelsIf a wheel won't turn: an automatic stuck in park, an electric handbrake that won't release, a seized brake, or a car with no keys.: £40
Recovery skates, all four wheelsWhen none of the wheels will turn, so the whole vehicle goes on skates.: £60
Complex loadingTight spaces, awkward angles or a vehicle that needs careful repositioning before it can be loaded. We give you the exact figure before we start.: From £80
4x4s and damaged vehiclesBigger, heavier or crash-damaged vehicles take longer to load and secure. The exact figure depends on size and damage, and we confirm it before we set off.: £30–£60
Waiting timeThe first 30 minutes are free. After that, if we're kept waiting at collection or drop-off (for keys, access or paperwork), it's charged in 30-minute blocks.: £30 per 30 minutes
WinchingOnly if the vehicle can't be driven or rolled on, for example off-road or in a ditch. We tell you the price before we start.: Priced before we start
Further outBeyond 10 miles of our NG5 base, travel to reach you is charged per extra mile.: £1 day · £1.50 night, per mile

Vehicles

What we recover after an accident

Cars with front, rear or side damage
Cars with a damaged or locked wheel
Automatics, hybrids and electric cars
Cars that won't start after a collision
Cars that have been left at the roadside
Motorbikes after a spill (see motorbike recovery)

Questions

Accident recovery: your questions

How much does accident recovery cost?

Our normal recovery rates (£85 call-out plus £2.50 a mile by day, with the first 5 miles included), plus £30–£60 for a damaged vehicle because it takes longer to load and secure. We confirm the total before we set off.

Will my insurer pay for the recovery?

If the accident wasn't your fault, the cost of recovery is usually part of what you claim from the other driver's insurer, so keep the receipt. If your own policy includes recovery, check with your insurer first so you don't pay twice.

Can you take my car to the bodyshop my insurer has chosen?

Yes. Give us the address when you call and we'll include it in the price. If they're closed, we'll agree the best alternative with you, such as taking it home first.

Do I need to wait for the police?

If the police are at the scene, follow their instructions. If they're not involved and the road is clear, call us as soon as everyone's safe and you've exchanged details with the other driver.