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Electric car broken down? How EV recovery works

Electric cars break down less often, but when they do, they need different handling. The biggest rule: most shouldn't be towed on their own wheels.

Updated 4 October 2026 · Roadvault Transport, Nottingham

Why EVs need to be carried, not towed

In most electric cars, the driven wheels are connected directly to the motor. Turning them makes the motor generate electricity, which can damage the drive system if the car is towed with those wheels on the road. That's why most manufacturers say an EV should be carried on a flatbed or trailer.

That's how we recover every car anyway: carried, never towed on its wheels. If an EV is stuck in park or won't power up, recovery skates move it without turning the wheels (£40 for one or two wheels, or £60 for all four, only if needed).

It won't switch on

If the screens are dead and it won't go into "ready", the cause is often the small 12V battery, not the main battery. It powers the computers that wake the car up. Some EVs can be jump-started on dedicated points, following the handbook; we check before we do anything.

It's run out of charge

We can't charge an EV at the roadside, but we can recover it to the nearest suitable charger, to your home or wherever you choose, priced by the mile like any recovery.

Hybrids

Hybrids are similar: many shouldn't be towed with their driven wheels on the ground, and they have a 12V battery that can go flat too. We treat them the same way.

What it costs

The same as any car recovery: £85 call-out plus £2.50 a mile by day, and £135 plus £2.50 a mile at night and on bank holidays, with the first 5 miles included. We confirm the total before we set off.

Questions

Quick answers

Can an electric car be towed?

Most shouldn't be towed with their driven wheels on the road, because turning them can damage the drive system. They should be carried on a flatbed or trailer, which is how we recover every car.

My electric car won't turn on. Is the main battery dead?

Not necessarily. Often it's the small 12V battery that powers the car's computers. That can sometimes be jump-started on the manufacturer's jump points, following the handbook.

Can you charge my electric car at the roadside?

No, but we can recover it to the nearest suitable charger, to your home or wherever you choose.

Do you recover hybrids too?

Yes. Many hybrids shouldn't be towed on their driven wheels either, so we carry them in the same way.

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